Welcome to Euro Dispensary! By using or buying from our website (www.eurodispensary.com), you accept these Terms and Conditions. Please read them carefully before using our services.
1. General Information
Euro Dispensary is based in Frankfurt, Germany. It also has dispatch locations in several European countries: Italy, France, the Netherlands, Spain, the UK, Sweden, Belgium, and Denmark. We are committed to following European and German rules for selling, distributing, and using cannabis products.
By using this website, you confirm that you are at least 18 years old or the legal age in your country to buy cannabis products. You also confirm that you can legally purchase and possess these products.
2. Compliance with Local Laws
Euro Dispensary ensures that all products sold comply with EU and German regulations. It is the customer’s job to make sure that buying, owning, and using these products follow the laws in their country or region.
We aren’t responsible for seizures, legal actions, or fines from not following local laws. Customers should check their local laws on THC, CBD, and other cannabis products before buying.
3. Product Information & Intended Use
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Our products are tested in labs and meet legal THC limits in the areas where they are sold.
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All products are intended for personal use only and not for resale.
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Customers must not use our products for any illegal or unethical purposes.
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The information on this website is for education and information only. It’s not medical advice.
4. Ordering & Payment
4.1 Order Processing
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Orders are processed within 24-48 hours, except on weekends and public holidays.
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We can cancel any order if we think there’s fraud or if the order breaks our Terms and Conditions.
4.2 Payment Methods
We accept secure payment options that comply with EU financial regulations. Customers must ensure they have a valid payment method before placing an order.
4.3 Order Cancellations & Modifications
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You can change or cancel your order before it’s sent out. Just email support@eurodispensary.com.
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Once an order has been shipped, cancellations or modifications are no longer possible.
5. Shipping & Delivery
5.1 Shipping Policy
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We ship to many European countries from our locations in Germany, Italy, France, the Netherlands, Spain, the UK, Sweden, Belgium, and Denmark.
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Discreet packaging is used for all orders to ensure privacy and security.
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Shipping times vary by country and selected delivery method. Estimated delivery times are provided at checkout.
5.2 Customs & Import Regulations
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Customers must ensure their order meets local customs and import rules.
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We are not liable for customs seizures, delays, or import duties.
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If customs seizes a package for not following local laws, Euro Dispensary won’t offer refunds or replacements.
5.3 Lost or Stolen Packages
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If a package is lost or stolen after being marked as “delivered,” we are not responsible for refunds or replacements.
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If an order is delayed, we advise waiting up to 14 days before contacting support for assistance.
6. Returns & Refunds
6.1 Return Policy
Due to the nature of our products, we do not accept returns unless the product is damaged or defective upon arrival.
6.2 Refund Policy
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Refunds are only issued for damaged or incorrect items.
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Customers must notify us within 48 hours of receiving the order to request a refund or replacement.
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Photo evidence may be required for verification.
7. Liability & Disclaimer
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Euro Dispensary isn’t responsible for any bad effects from misusing our products.
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We do not make medical claims about our products. Customers should talk to a healthcare professional before using cannabis products.
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We aren’t responsible for any indirect, incidental, or consequential damages from using our products or website.
8. Privacy & Data Protection
We respect your privacy and comply with the General Data Protection Regulation (GDPR).
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Customer information is kept safe. It is only used for order processing, customer support, and marketing if you agree.
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We do not share personal data with third parties unless required by law.
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By using our website, you agree to our Privacy Policy, which outlines how we handle personal data.
9. Intellectual Property
All content on www.eurodispensary.com, like images, product descriptions, and branding, belongs to Euro Dispensary as their intellectual property. Unauthorized use or reproduction of our content is strictly prohibited.
10. Amendments to Terms & Conditions
We reserve the right to update, modify, or amend these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
11. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us:
📧 Sales Inquiries: sales@eurodispensary.com 📧 Customer Support: support@eurodispensary.com 📍 Headquarters: Frankfurt, Germany 🌍 Website: www.eurodispensary.com