At Euro Dispensary, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable privacy laws.
By using our website www.eurodispensary.com, you consent to the practices described in this policy.
1. Data Controller
Euro Dispensary is the Data Controller for the personal information we collect and process.
📍 Company Headquarters: Frankfurt, Germany
📧 Data Protection Contact: support@eurodispensary.com
2. Personal Data We Collect
We collect and process the following types of personal data:
- Identity Data – Name, date of birth (for age verification), and billing/shipping address.
- Contact Data – Email address and phone number.
- Transaction Data – Order details, payment information, and purchase history.
- Technical Data – IP address, browser type, device type, and website interaction data (via cookies).
- Marketing Data – Your preferences for receiving marketing communications.
3. How We Use Your Data
We process personal data for the following lawful reasons under Article 6(1) of the GDPR:
| Purpose | Legal Basis |
|---|---|
| To process and fulfill orders | Contractual necessity |
| To verify age and compliance with legal regulations | Legal obligation |
| To provide customer support and respond to inquiries | Legitimate interest |
| To improve website performance and user experience | Legitimate interest |
| To send promotional offers and marketing (only with your consent) | Consent |
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:
- Order data: Retained for up to 5 years to comply with tax and legal obligations.
- Marketing data: Retained until you withdraw consent.
- Customer service inquiries: Retained for up to 2 years for service improvement.
5. Sharing Your Data
We do not sell your personal data. However, we may share data with:
- Payment processors (to complete transactions securely).
- Logistics partners (for order fulfillment and delivery).
- Legal authorities (if required by law).
All third parties comply with GDPR and strict confidentiality agreements.
6. Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data (“right to be forgotten”)
- Right to Restriction: Request to limit data processing.
- Right to Data Portability: Receive your data in a structured format.
- Right to Object: Object to data processing for marketing or other legitimate interests.
- Right to Withdraw Consent: Withdraw consent for marketing at any time.
To exercise your rights, contact us at support@eurodispensary.com.
7. Data Security
We implement robust security measures to protect your data, including:
🔒 SSL Encryption : Secures online transactions.
🔒 Access Controls: Limits access to authorized personnel only.
🔒 Secure Payment Processing: Compliant with PCI DSS security standards.
8. Cookies & Tracking Technologies
We use cookies to improve browsing experience and track website analytics.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality (cannot be disabled).
- Performance Cookies: Help us analyze site traffic and improve usability.
- Marketing cookies: used for personalized advertising (only with consent).
You can manage or disable cookies via your browser settings. For more details, refer to our Cookie Policy.
9. Marketing & Opt-Out Options
We send promotional emails only if you have opted in. You can unsubscribe at any time by:
📩 Clicking the “Unsubscribe” link in emails.
📧 Contacting us at support@eurodispensary.com.
10. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we ensure it is protected under:
- EU Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Other approved data protection mechanisms
11. Changes to This Policy
We may update this privacy Policy from time to time. Any changes will be posted on this page and take effect immediately. Please review this policy regularly.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your GDPR rights, contact us:
📧 Data Protection Officer: support@eurodispensary.com
📍 Company Headquarters: Frankfurt, Germany
🌍 Website: www.eurodispensary.com